12070 Old Line Center, Suite 303, Waldorf, Maryland, 20602
Patients are deeply frustrated by the office's administrative failures, including long wait times and poor phone communication. While some patients praise individual doctors for their expertise, the front desk staff is frequently described as rude and unprofessional. Many feel the practice has declined significantly in quality over time. The overall sentiment is one of disappointment and a lack of trust in the office management.
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Request morning appointments to avoid the compounding delays that plague the afternoon schedule.
✓ What Works Well
✗ Areas to Improve
Front desk needs a total overhaul
Doctors are good but the office is a mess
Communication regarding test results is lacking