1154 Highland Ave, Cheshire, Connecticut, 06410
Patients generally love the providers, especially Dr. Testa and Heather Platt, describing them as thorough and compassionate. The main issue is the front desk staff, who are frequently described as rude and disorganized. While the medical care is solid, the administrative experience is a real mixed bag.
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Patients recommend sticking with the providers but be prepared to deal with a difficult front office.
✓ What Works Well
✗ Areas to Improve
Dr. Testa is a gem, but the front office needs a serious attitude check.
Great medical care, but the admin side is a headache.
Heather Platt is a lifesaver, truly compassionate.