Health & Medical · Primary Care

Cheshire Primary Care

1154 Highland Ave, Cheshire, Connecticut, 06410

Google Maps Updated: 13 May 2026
Authenticity Score: 88/100
About

Patients generally love the providers, especially Dr. Testa and Heather Platt, describing them as thorough and compassionate. The main issue is the front desk staff, who are frequently described as rude and disorganized. While the medical care is solid, the administrative experience is a real mixed bag.

Our Review Process
20
Most Relevant
11
Newest
20
Highest
17
Lowest

We analyze 68 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 85/100
Admin Efficiency 40/100
Pro Tip

Patients recommend sticking with the providers but be prepared to deal with a difficult front office.

High provider satisfaction
Low admin satisfaction
Pros & Cons

✓ What Works Well

  • Knowledgeable and caring providers
  • Thorough health explanations
  • Quick appointment availability for some

✗ Areas to Improve

  • Rude and unwelcoming front desk staff
  • Disorganized communication
  • Long wait times for some visits
Frequently Asked Questions
  • Why are the front desk staff so dismissive?
  • Is it easy to get a same-day appointment?
User Feedback

Dr. Testa is a gem, but the front office needs a serious attitude check.

Great medical care, but the admin side is a headache.

Heather Platt is a lifesaver, truly compassionate.

Location Details
Street: 1154 Highland Ave
Neighborhood: Cheshire
City: Cheshire
State: Connecticut
Postcode: 06410
Country: United States
Location
1154 Highland Ave, Cheshire, CT 06410
Quick Info
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