1950 Chesley Dr, Sterling Heights, Michigan, 48310
Patients are generally very happy with Dr. Duan and the clinical team, often describing the care as compassionate and skilled. However, there are recurring complaints about billing transparency and office maintenance. While the clinical results are often spot on, the administrative side and facility condition leave some room for improvement.
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Clarify all billing and insurance estimates in writing before starting any major work.
✓ What Works Well
✗ Areas to Improve
Dr. Duan is a god-send
Billing needs better communication
Facility needs a refresh