Cheslock Optical
1817 Meade Ave, North Bend, Oregon, 97459
Reviews for Cheslock Optical are highly polarized. While many patients appreciate Dr. Cheslock's professional care, there is a consistent pattern of complaints regarding the front office staff, particularly the doctor's wife. Patients report rude behavior, poor communication, and billing issues, which overshadow the quality of the clinical care.
We analyze 60 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Be prepared for a potentially difficult interaction with the front office.
✓ What Works Well
- Professional doctor
- Good frame selection
- Accepts VSP insurance
✗ Areas to Improve
- Rude front office staff
- Poor communication
- Billing issues
- Why is it so hard to reach someone by phone?
- Are there hidden fees?
The doctor is great, but the front desk is toxic.
I felt disrespected by the staff.
Good clinical care, but the customer service is non-existent.
- Category Health & Medical
- City North Bend
- State Oregon
- Postcode 97459
- Country United States
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