Health & Medical · Family Health

ChesPenn Center for Family Health at Upper Darby

5 S State Rd, Upper Darby, Pennsylvania, 19082

Google Maps Updated: 13 May 2026
Authenticity Score: 65/100
About

The practice receives highly polarized reviews. Some patients appreciate the medical care and specific doctors, but there is a massive volume of complaints regarding the front-desk staff, long wait times, difficulty scheduling appointments, and poor communication. Many patients feel the administrative experience is dehumanizing and unprofessional, leading to significant frustration.

Review Summary
20
Most Relevant
17
Newest
14
Highest
20
Lowest
Total Reviews Analyzed: 71
Performance Scores
Medical Expertise 70/100
Admin Efficiency 30/100
Pro Tip

Be prepared for long wait times and persistent calling to get an appointment; consider other options if possible.

Family health
Community clinic
Pros & Cons

✓ What Works Well

  • Some good doctors
  • Quality care (when seen)
  • Helpful nurses

✗ Areas to Improve

  • Rude and unprofessional front-desk
  • Long wait times
  • Scheduling difficulties
Frequently Asked Questions
  • Why is it so hard to get an appointment?
  • Why does no one answer the phone?
  • Are the doctors thorough?
User Feedback

The doctors are great, but the staff is terrible.

I waited for hours.

Impossible to get anyone on the phone.

Location Details
Street: 5 S State Rd
Neighborhood: Upper Darby
City: Upper Darby
State: Pennsylvania
Postcode: 19082
Country: United States
Location
5 S State Rd, Upper Darby Township, PA 19082
Quick Info
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