915 Old Fern Hill Road, Bldg D, 3rd floor, Ste 600, West Chester, Pennsylvania, 19380
Patients generally appreciate the medical care provided by the doctors and nurses, often citing them as compassionate and knowledgeable. However, the practice suffers from significant administrative issues, including billing errors, difficulty reaching the office, and rude front desk staff. Many patients feel the administrative side detracts from the quality of care.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Keep detailed records of all billing and appointment confirmations, as administrative errors are common.
✓ What Works Well
✗ Areas to Improve
Doctors are great, admin is not
Billing department is a nightmare
Great care but poor service