Chester Urgent Care (Middletown Medical)
Health & Medical · Urgent Care

Chester Urgent Care (Middletown Medical)

78 Brookside Ave, Suite 143, Chester, New York, 10918

Google Maps Updated: 13 May 2026
Authenticity Score: 77/100
About

Chester Urgent Care has a very polarized reputation. Many patients praise the staff for being friendly, thorough, and efficient. However, there are frequent and severe complaints about administrative failures, including lost lab results, billing errors, rude staff, and long wait times. The experience seems to be highly inconsistent.

Review Summary
20
Most Relevant
16
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 76
Performance Scores
Medical Expertise 70/100
Admin Efficiency 25/100
Pro Tip

Always request a copy of your lab results and keep records of all billing interactions.

Pros & Cons

✓ What Works Well

  • Friendly and thorough staff
  • Clean facility
  • Fast care (when efficient)

✗ Areas to Improve

  • Lost lab results
  • Billing and insurance issues
  • Rude and unprofessional staff
Frequently Asked Questions
  • Why are my results lost?
  • Is the staff professional?
User Feedback

Great care, poor admin

Inconsistent service

Avoid if possible

Location Details
Street: 78 Brookside Ave, Suite 143
Neighborhood: Chester
City: Chester
State: New York
Postcode: 10918
Country: United States
Location
78 Brookside Ave #143, Chester, NY 10918
Quick Info
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