Chestertown Auto Plus Marine
6407 Church Hill Rd, Chestertown, Maryland, 21620
Customers are split between praising the shop for emergency help and condemning it for poor communication and perceived dishonesty. While some locals appreciate the friendly staff and quick fixes, many others report feeling overcharged or misled about necessary repairs. The shop's reputation is heavily polarized, with some loyal patrons and others warning people to stay away due to bad experiences.
We analyze 78 public reviews for Chestertown Auto Plus Marine using our data models and filter out spam to highlight only authentic feedback.
Always demand a written estimate before authorizing any work to avoid surprise charges.
✓ What Works Well
- Helpful in emergency situations
- Friendly staff for some customers
- Convenient valet services
✗ Areas to Improve
- Reports of dishonest upselling
- Poor communication regarding estimates
- Long wait times for major repairs
- Are they honest about repair needs?
- Do they provide written quotes before work?
- Is the management professional?
Some feel the shop is a local gem.
Others feel the management is untrustworthy.
Service quality seems inconsistent.
- Category Automobile
- City Chestertown
- State Maryland
- Postcode 21620
- Country United States
