Chestnut Hill MA Dentist | Hammond Pond Dental Group
822 Boylston St, Suite 200, Chestnut Hill, Massachusetts, 02467
Hammond Pond Dental Group has a split reputation. Many patients are extremely happy with the clinical care, particularly from specific dentists like Dr. Mantash and Dr. Sullivan, and praise the thoroughness of the hygienists. However, there is a significant volume of negative feedback regarding administrative issues, including poor communication, billing errors, and perceived high turnover in staff. It appears to be a practice where the clinical quality is high, but the administrative experience can be inconsistent.
We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you have a billing issue, document everything and follow up persistently; the clinical care is worth the effort.
✓ What Works Well
- Highly skilled and thorough dentists
- Excellent hygienists
- Professional and kind clinical staff
✗ Areas to Improve
- Poor administrative communication
- Billing and insurance errors
- High staff turnover
- Is the billing department reliable?
- Are they good with complex dental work?
Clinical care is top-notch, but the front desk is a mess.
Dr. Mantash is excellent and very thorough.
Billing issues are a recurring frustration.
- Category Health & Medical
- City Chestnut Hill
- State Massachusetts
- Postcode 02467
- Country United States
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