123 Western Hills Blvd, Cheyenne, Wyoming, 82009
The clinic receives high marks for its medical outcomes, particularly in skin cancer treatment. However, the patient experience is marred by significant administrative hurdles. Many patients report extreme difficulty reaching the office by phone and frustration with billing transparency. While the doctors are skilled, the front-office operations are a major pain point.
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If you have billing questions, try to resolve them in person at the front desk rather than calling, as phone lines are notoriously unreliable.
✓ What Works Well
✗ Areas to Improve
The doctor saved my skin, but the office staff is a nightmare.
Great medical care, terrible customer service.
Expect long waits and billing surprises.