Health & Medical · Family Practice

CHI Memorial Family Practice Associates - Ooltewah

6401 Mountain View Rd, Ste. 109, Collegedale, Tennessee, 37363

Google Maps Updated: 13 May 2026
Authenticity Score: 70/100
About

This clinic has a very polarized reputation. Many patients praise the medical providers for their expertise and care, while a significant number of reviews highlight major issues with administrative staff, billing transparency, and poor communication. It is a practice where the clinical care is often overshadowed by logistical and administrative frustrations.

Our Review Process
20
Most Relevant
18
Newest
20
Highest
20
Lowest

We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 80/100
Admin Efficiency 30/100
Pro Tip

Clarify with your doctor before the visit if any questions you have might turn your physical into a 'sick visit' to avoid surprise charges.

Clinical Quality
Billing Clarity
Pros & Cons

✓ What Works Well

  • Knowledgeable and caring providers
  • Convenient location
  • Thorough medical care

✗ Areas to Improve

  • Rude and unprofessional front desk staff
  • Billing transparency issues
  • Poor communication and follow-up
Frequently Asked Questions
  • Why was I billed for a sick visit during my physical?
  • Why is it so hard to reach someone by phone?
User Feedback

The doctors are great, but the office staff is a nightmare.

I love my doctor, but the billing is a mess.

Good care, but be prepared for administrative headaches.

Location Details
Street: 6401 Mountain View Rd, Ste. 109
Neighborhood: Ooltewah
City: Collegedale
State: Tennessee
Postcode: 37363
Country: United States
Location
6401 Mountain View Rd Ste. 109, Collegedale, TN 37363
Quick Info
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