Chicago Arbor Eye Institute
2640 183rd St, Homewood, Illinois, 60430
Patients appreciate the clinical skill of the doctors, often describing them as knowledgeable and professional. However, the patient experience is frequently marred by long wait times and perceived rudeness from the front desk staff. While the medical outcomes are generally positive, the administrative and operational side of the practice is a significant source of frustration.
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Schedule your appointment for the earliest time slot of the day to avoid the inevitable afternoon backlog.
✓ What Works Well
- Highly skilled doctors
- Thorough eye exams
- Clean facility
✗ Areas to Improve
- Excessive wait times
- Rude front desk staff
- Billing confusion
- Why are the wait times so long?
- Is the office handicap accessible?
The doctor is great, but the wait is a total drag.
Front desk needs a lesson in basic courtesy.
Excellent clinical care, but the office management is lacking.
- Category Health & Medical
- City Homewood
- State Illinois
- Postcode 60430
- Country United States
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