Chicago Dental Implants & Oral Surgery
24020 Riverwalk Ct, Suite 112, Plainfield, Illinois, 60544
Patients generally praise the surgical outcomes and the bedside manner of the doctors, noting that procedures like extractions and implants are handled with care. Many appreciate the follow-up calls, which make them feel valued. However, the administrative side is a major pain point, with frequent complaints about billing transparency and rude reception staff. While the clinical care is top-notch, the front-office experience often leaves people feeling frustrated.
We analyze 76 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Always request a written, itemized treatment plan before surgery to avoid surprise billing issues.
✓ What Works Well
- Excellent surgical skill and gentle bedside manner
- Effective post-procedure follow-up calls
- Efficient and quick procedure times
✗ Areas to Improve
- Inconsistent and confusing billing practices
- Rude or dismissive front desk staff
- Small and uncomfortable waiting area
- Why are there different price quotes for the same procedure?
- Do you accept medical insurance or only dental?
The doctors are great but the front office needs to get their act together.
I felt genuinely cared for during my recovery.
The billing department is a nightmare to deal with.
- Category Health & Medical
- City Plainfield
- State Illinois
- Postcode 60544
- Country United States
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