Chicago ENT - Skokie Clinic
8930 Gross Point Rd, Suite 700, Skokie, Illinois, 60077
This clinic is highly regarded for its medical expertise, with many patients praising the doctors for their skill and bedside manner. However, the administrative side is a major pain point, with frequent complaints about rude staff, difficult phone systems, and poor communication. It's a place where the medical care is excellent, but the office experience can be very frustrating.
We analyze 65 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Use the patient portal for all communication to avoid the phone system.
✓ What Works Well
- Highly skilled and knowledgeable doctors
- Effective treatment outcomes
- Clean and comfortable facility
✗ Areas to Improve
- Rude and unprofessional front desk staff
- Difficult phone system and long wait times
- Poor communication regarding referrals and billing
- Why is it so hard to reach someone by phone?
- Are the doctors accepting new patients?
Great doctor, but the office staff is a nightmare.
Excellent care, but the administrative side needs work.
Be prepared for a frustrating office experience.
- Category Health & Medical
- City Skokie
- State Illinois
- Postcode 60077
- Country United States
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