Chicago Institute for Neuropathic Pain: Michael Rock, MD
6145 N Northwest Hwy, Chicago, Illinois, 60631
The Chicago Institute for Neuropathic Pain is highly regarded for its clinical expertise, with many patients praising Dr. Rock for his thoroughness and compassionate care. However, the practice has faced significant administrative challenges, including poor communication and organization, which have frustrated some patients. It's a practice with strong clinical care but a struggling back office.
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✓ What Works Well
- Compassionate and patient-centered care
- Knowledgeable doctors
- Effective treatment plans
✗ Areas to Improve
- Poor administrative communication
- Organization issues
- Billing transparency
- Do you accept my insurance?
- How do I reach the office?
Great care, but the office is a mess.
Hard to get through, but worth it for the care.
Billing department is a nightmare.
- Category Health & Medical
- City Chicago
- State Illinois
- Postcode 60631
- Country United States
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