Food & Beverage · Fast Food

Chick-fil-A

201 Monroe St, Suite 162, Montgomery, Alabama, 36104

Google Maps Updated: 16 May 2026
Authenticity Score: 85/100
About

This Chick-fil-A Express location in the RSA Tower is a convenient, high-volume spot that generally delivers the consistent quality expected from the brand. Most customers appreciate the friendly service and quick turnaround, especially during busy lunch hours. However, there are occasional reports of order errors, long wait times, and cleanliness issues, which is typical for such a busy, non-traditional location.

Our Review Process
20
Most Relevant
13
Newest
20
Highest rating
16
Lowest rating

We analyze 69 public reviews for Chick-fil-A using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 85/100
Value for Money 80/100
Pro Tip

Order via the app to save time, especially during the busy lunch rush.

Vibe: Fast/Busy
Specialty: Chicken Sandwich
Pros & Cons

✓ What Works Well

  • Consistent Chick-fil-A quality
  • Friendly and professional staff
  • Convenient downtown location

✗ Areas to Improve

  • Long wait times during peak hours
  • Occasional order errors
  • Limited parking
Frequently Asked Questions
  • Is it a full-service location?
  • Why is the wait so long?
  • Is the parking difficult?
User Feedback

Always a great option.

Service was slow and the order was wrong.

Friendly staff and quick service.

Location Details
Street: 201 Monroe St, Suite 162
Neighborhood: Downtown
City: Montgomery
State: Alabama
Postcode: 36104
Country: United States
Location
201 Monroe St Suite 162, Montgomery, AL 36104
Quick Info
Advertisement
📢
Your Ad Here
Reach thousands of
readers daily.