Food & Beverage · Fast Food

Chick-fil-A

11851 US-380, Cross Roads, Texas, 76227

Google Maps Updated: 16 May 2026
Authenticity Score: 65/100
About

This Chick-fil-A location is generally well-regarded for its friendly service and consistent food quality, though some customers have reported issues with wait times and order accuracy. It is a popular spot that is often busy, but the staff is usually efficient and welcoming. It remains a reliable choice for a quick meal.

Our Review Process
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20
Highest rating
20
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We analyze 71 public reviews for Chick-fil-A using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 85/100
Value for Money 80/100
Pro Tip

Use the app to order ahead and save time during the busy lunch rush.

Drive-thru
Online ordering
Pros & Cons

✓ What Works Well

  • Friendly, efficient service
  • Consistent food quality
  • Clean environment

✗ Areas to Improve

  • Long wait times during peak hours
  • Occasional order errors
  • Can get very crowded
Frequently Asked Questions
  • Do they have a drive-thru?
  • Is it kid-friendly?
  • Why is the wait so long?
User Feedback

Best Chick-fil-A in the area.

Service was friendly and attentive.

Order was wrong again.

Location Details
Street: 11851 US-380
Neighborhood: Cross Roads
City: Cross Roads
State: Texas
Postcode: 76227
Country: United States
Location
11851 US-380, Cross Roads, TX 76227
Quick Info
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