Food & Beverage · Fast Food

Chick-fil-A

7650 S 24th St, Phoenix, Arizona, 85042

Google Maps Updated: 18 May 2026
Authenticity Score: 75/100
About

This Chick-fil-A location is highly polarizing. While many customers praise the friendly service and fresh food, a significant number of reviews report issues with order accuracy, long wait times, and poor management. It seems to be a hit-or-miss location where the experience can vary wildly depending on the shift and the staff on duty.

Our Review Process
20
Most Relevant
13
Newest
20
Highest rating
20
Lowest rating

We analyze 73 public reviews for Chick-fil-A using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 78/100
Value for Money 70/100
Pro Tip

Check your bag before leaving the drive-thru to ensure accuracy.

Drive-thru
Mobile ordering
Pros & Cons

✓ What Works Well

  • Friendly service (when it's good)
  • Fresh, hot food
  • Convenient location

✗ Areas to Improve

  • Inconsistent order accuracy
  • Long wait times
  • Mixed reviews on management
Frequently Asked Questions
  • Is the drive-thru fast?
  • Do they get orders right?
  • Is it kid-friendly?
User Feedback

Hit or miss service.

Love the chicken sandwich.

Management needs to step up.