Food & Beverage · Fast Food

Chick-fil-A

3420 SC-153, Piedmont, South Carolina, 29673

Google Maps Updated: 18 May 2026
Authenticity Score: 75/100
About

This Chick-fil-A location is a mixed bag. While many customers praise the friendly staff and consistent food quality, there's a growing number of complaints about order accuracy, long wait times, and smaller portion sizes. It's still a popular spot, but the service seems to be slipping compared to the high standards usually associated with the brand.

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We analyze 68 public reviews for Chick-fil-A using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 82/100
Value for Money 70/100
Pro Tip

Check your bag before leaving the drive-thru to ensure all items are included.

Fast Food
Drive-thru
Pros & Cons

✓ What Works Well

  • Friendly staff
  • Consistent food quality
  • Fast service (usually)

✗ Areas to Improve

  • Order accuracy issues
  • Long wait times
  • Smaller portion sizes
Frequently Asked Questions
  • Why is the order wrong?
  • Is the service getting worse?
  • Are the portions smaller?
User Feedback

Great food, but service is slipping.

Always friendly.

Order was wrong again.