261 Mercer Mall Rd, Suite 515, Bluefield, West Virginia, 24701
Located inside the Mercer Mall, this Chick-fil-A is a staple for shoppers. It is consistently busy, which leads to long lines, but most customers find the food quality and friendly service worth the wait. While there are occasional complaints about order accuracy or slow service during peak times, the general consensus is that it maintains the high standards expected of the brand.
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Use the mobile app to order ahead; it saves a lot of time given how busy this mall location gets.
✓ What Works Well
✗ Areas to Improve
The chicken sandwich is a staple.
Staff went above and beyond.
Always busy, but worth the wait.