Food & Beverage · Fast Food Chicken

Chick-fil-A

268 McHenry Rd, Buffalo Grove, Illinois, 60089

Google Maps Updated: 16 May 2026
Authenticity Score: 90/100
About

This Chick-fil-A is a hit for its classic chicken sandwiches and efficient drive-thru. Most customers appreciate the friendly staff and consistent food quality. However, some regulars have flagged issues with missing items in mobile orders and occasional service lapses. It is a busy spot, so expect a bit of a wait during peak hours.

Our Review Process
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Highest rating
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Lowest rating

We analyze 70 public reviews for Chick-fil-A using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 88/100
Value for Money 85/100
Pro Tip

Always check your bag for sauces and napkins before leaving the drive-thru window.

Drive-thru
Mobile Ordering
Pros & Cons

✓ What Works Well

  • Consistently hot chicken
  • Friendly service
  • Efficient drive-thru

✗ Areas to Improve

  • Missing items in mobile orders
  • Occasional long wait times
  • Inconsistent order accuracy
Frequently Asked Questions
  • Is the mobile pickup lane faster?
  • Do they have a play area for kids?
  • Why is my order missing sauces?
User Feedback

The staff is usually super polite.

Double-check your bag before driving off.

The chicken sandwich is always a solid choice.

Location Details
Street: 268 McHenry Rd
City: Buffalo Grove
State: Illinois
Postcode: 60089
Country: United States
Location
268 McHenry Rd, Buffalo Grove, IL 60089
Quick Info
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