Food & Beverage · Soul Food

Chicken Box Cafe

1331 W Sugar Creek Rd, Charlotte, North Carolina, 28262

Google Maps Updated: 17 May 2026
Authenticity Score: 75/100
About

Chicken Box Cafe is a well-known soul food spot in Charlotte, often praised for its fried chicken and traditional sides. However, reviews are highly polarized, with many customers reporting significant declines in food quality, cleanliness, and service. While some still enjoy the authentic taste, others warn of poor hygiene and inconsistent preparation, making it a controversial choice.

Our Review Process
20
Most Relevant
12
Newest
20
Highest rating
20
Lowest rating

We analyze 72 public reviews for Chicken Box Cafe using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 60/100
Value for Money 65/100
Pro Tip

Check recent reviews and health inspection scores before visiting.

Takeout
Soul Food
Pros & Cons

✓ What Works Well

  • Authentic soul food
  • Fried chicken
  • Generous portions

✗ Areas to Improve

  • Inconsistent quality
  • Cleanliness concerns
  • Poor service
Frequently Asked Questions
  • Is the food fresh?
  • Why is the service slow?
  • Is the place clean?
User Feedback

Hit or miss.

Used to be better.

Avoid if you are concerned about hygiene.

Location Details
Street: 1331 W Sugar Creek Rd
Neighborhood: Sugar Creek
City: Charlotte
Postcode: 28262
Country: United States
Location
1331 W Sugar Creek Rd, Charlotte, NC 28262
Quick Info
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