Food & Beverage · Fried Chicken

Chicken Express

1510 S Water St, Burnet, Texas, 78611

Google Maps Updated: 16 May 2026
Authenticity Score: 68/100
About

Chicken Express in Burnet is a local favorite for many, especially for their sweet tea and crispy tenders. However, recent reviews highlight a significant decline in food quality and customer service. Many customers complain about watery gravy, small portions, and rude staff. While some still have great experiences, the inconsistency is a major pain point for regulars.

Our Review Process
20
Most Relevant
14
Newest
20
Highest
20
Lowest

We analyze 74 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 50/100
Value for Money 55/100
Pro Tip

The sweet tea is consistently the best item on the menu.

Drive-thru
Dine-in available
Pros & Cons

✓ What Works Well

  • Great sweet tea
  • Crispy tenders
  • Local community support

✗ Areas to Improve

  • Watery gravy
  • Small portion sizes
  • Rude service
Frequently Asked Questions
  • Why is the gravy so thin?
  • Are the tenders fresh?
  • Is the drive-thru usually slow?
User Feedback

Best tea in town

Food quality has gone downhill

Staff can be dismissive

Location Details
Street: 1510 S Water St
Neighborhood: Burnet
City: Burnet
State: Texas
Postcode: 78611
Country: United States
Location
1510 S Water St, Burnet, TX 78611
Quick Info
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