505 Front St, empty, Chicopee, Massachusetts, 01013
Chicopee Health Center receives highly polarized reviews. Some patients appreciate the compassionate care and the convenience of an in-house pharmacy. However, there are numerous, severe complaints about the administrative staff, difficulty reaching the office by phone, and frequent appointment cancellations. Many patients feel the system is overwhelmed and impersonal.
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If you have an urgent issue, try visiting in person if you cannot reach them by phone, as the phone system is often overwhelmed.
✓ What Works Well
✗ Areas to Improve
The doctors are great, but the admin side is a mess.
I can never get through on the phone.
The facility is clean and well-maintained.