2401 Northwest 128th Street, Urbandale, Iowa, 50323
This practice has a very polarized reputation. Many parents love the kid-friendly environment and the staff's ability to make children feel comfortable. However, there are significant concerns raised by some parents regarding staffing issues, frequent appointment cancellations, and poor communication from the front desk. Some reviews mention aggressive treatment plans and poor bedside manner in specific instances. It is a practice where experiences vary significantly.
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If you have a complex case, be prepared for potential scheduling delays and always confirm your appointment a few days in advance.
✓ What Works Well
✗ Areas to Improve
They make going to the dentist fun.
The staff is so kind and welcoming.
Scheduling is a major pain point.