1671 Oregon Pike, Lancaster, Pennsylvania, 17601
This practice faces significant criticism regarding administrative reliability, with many parents reporting last-minute cancellations and long wait times. While some parents appreciate the compassionate care provided by the dentists, the overall consensus is that the office is poorly managed and often unprofessional. Communication issues and lack of respect for patient time are recurring themes.
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Always call to confirm your appointment the day before, even if you received a reminder.
✓ What Works Well
✗ Areas to Improve
Great dentists, terrible office management
Don't rely on them for consistent care
Staff needs better training on customer service