Children's Dental Health of Springfield
130 S State Rd, Suite 300, Springfield, Pennsylvania, 19064
This practice is generally praised for its ability to handle children with patience and care, with many parents noting that their kids actually enjoy visiting. However, there are recurring complaints regarding administrative issues, such as difficulty reaching the office by phone, billing errors, and scheduling mix-ups. While the clinical staff is often seen as excellent, the front-office operations are a significant source of frustration.
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Try to confirm appointments via email or online portals if phone lines are busy.
✓ What Works Well
- Great with children and anxious patients
- Friendly and patient clinical staff
- Fun and engaging office environment
✗ Areas to Improve
- Very difficult to reach by phone
- Frequent scheduling and billing issues
- Long wait times reported
- Why can't I get anyone on the phone?
- Are they good with special needs children?
Great doctors, terrible front desk
My kids love the prizes
Billing is very confusing
- Category Health & Medical
- City Springfield
- State Pennsylvania
- Postcode 19064
- Country United States
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