Children's Dental Ranch of New Braunfels
1187 W County Line Rd, Ste 118, New Braunfels, Texas, 78130
This clinic is widely loved for its kid-friendly environment and patient staff who excel at calming nervous children. Parents appreciate the clean, modern facility and the extra touches like prizes and tablets. However, there are recurring complaints about administrative disorganization, specifically regarding scheduling errors and billing transparency. While the clinical care is generally top-tier, the front-office experience can be hit or miss.
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Double-check your appointment time via phone after booking online to avoid scheduling conflicts.
✓ What Works Well
- Excellent with nervous children
- Fun, clean, and modern office
- Compassionate dental hygienists
✗ Areas to Improve
- Scheduling and booking errors
- Billing transparency issues
- Long wait times during peak hours
- Do they accept my insurance?
- How do they handle children with dental anxiety?
My kids actually look forward to going to the dentist now.
The front desk needs to get their act together.
Great clinical care, but the billing is confusing.
- Category Health & Medical
- City New Braunfels
- State Texas
- Postcode 78130
- Country United States
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