1187 W County Line Rd, Ste 118, New Braunfels, Texas, 78130
This clinic is widely loved for its kid-friendly environment and patient staff who excel at calming nervous children. Parents appreciate the clean, modern facility and the extra touches like prizes and tablets. However, there are recurring complaints about administrative disorganization, specifically regarding scheduling errors and billing transparency. While the clinical care is generally top-tier, the front-office experience can be hit or miss.
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✓ What Works Well
✗ Areas to Improve
My kids actually look forward to going to the dentist now.
The front desk needs to get their act together.
Great clinical care, but the billing is confusing.