20930 Bonita St, Suite Y, Carson, California, 90746
Parents generally rave about the clinical staff and the dentist's ability to handle anxious or neurodivergent children with patience. The office environment is described as fun and kid-friendly, making dental visits less scary. However, there is a recurring complaint about the front desk staff being rude and difficult to deal with. Some users also flagged issues with billing transparency and long wait times for appointments.
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The back-office staff is the real star here; if you have issues with the front desk, try to communicate directly with the clinical team.
✓ What Works Well
✗ Areas to Improve
Back office staff are amazing, front desk needs a change.
My child actually looks forward to coming here.
Billing practices feel like a scam.