Children's Dentistry Group
195 S Rand Rd, Suite 110, Lake Zurich, Illinois, 60047
This practice is widely praised for its kid-friendly environment, featuring TVs on ceilings and a prize system that makes dental visits fun. Parents appreciate the patient staff who handle anxious children with care. However, there are recurring complaints regarding billing transparency and administrative communication, with some parents feeling blindsided by extra charges.
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Always ask for a written estimate before any extra procedures are performed to avoid surprise bills.
✓ What Works Well
- Kid-friendly environment
- Patient with anxious children
- Efficient scheduling
✗ Areas to Improve
- Billing transparency issues
- Administrative staff can be rude
- High staff turnover
- Why was I charged for an extra service?
- Can I stay with my child during the exam?
My kids actually look forward to the dentist now.
The front desk needs to be more transparent about costs.
Great with special needs children.
- Category Health & Medical
- City Lake Zurich
- State Illinois
- Postcode 60047
- Country United States
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