1470 Pantops Mountain Pl, Suite 1, Charlottesville, Virginia, 22911
This practice is polarizing. Many parents love the gentle, child-friendly care and the skill of the dentists. However, there is a significant number of complaints regarding rigid office policies, poor communication, and perceived lack of empathy from the front office staff. Some parents feel the practice has become too focused on efficiency at the expense of patient care.
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Be sure to read and understand all office policies, especially regarding late arrivals and cancellations, to avoid being banned from the practice.
✓ What Works Well
✗ Areas to Improve
Great clinical care, but the front office is a headache.
They are wonderful with my kids.
Too many rules and not enough empathy.