369 Hounsell Ave, STE 1, Gilford, New Hampshire, 03249
This practice is polarizing. Many parents love the child-friendly environment and the clinical care, but there is a significant volume of complaints regarding aggressive billing, poor communication, and a perceived lack of empathy from the front office. Some families feel they were unfairly dismissed or treated poorly, which overshadows the good clinical work for them.
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✓ What Works Well
✗ Areas to Improve
Great clinical care, terrible admin
Felt like a number, not a patient
Billing policies are very rigid