Children's Dentistry of Virginia, PC - Brandermill
2400 Colony Crossing Pl, Midlothian, Virginia, 23112
This practice is widely loved for its kid-friendly atmosphere and gentle approach to pediatric dentistry. Many parents appreciate the staff's ability to calm nervous children and the efficient, clean environment. However, there is a recurring pattern of complaints regarding specific front-desk staff and rigid administrative policies. While the clinical care is often described as top-tier, the administrative side can be a pain point for some families.
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Ask for specific hygienists who are known to be extra patient with anxious toddlers.
✓ What Works Well
- Excellent with children and special needs patients
- Clean and welcoming office environment
- Efficient appointment scheduling
✗ Areas to Improve
- Rude front desk staff reported by multiple users
- Inflexible policies regarding late arrivals
- Concerns over billing and insurance communication
- Do they accept Medicaid?
- What is the age limit for new patients?
The hygienists are spot on with kids.
Great care, but the front desk needs a reality check.
My child actually enjoys going to the dentist here.
- Category Health & Medical
- City Midlothian
- State Virginia
- Postcode 23112
- Country United States
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