1246 E Arrow Hwy, # A, Upland, California, 91786
This institute is highly valued for its expertise in pediatric eye care, with many parents praising the doctors' ability to make children feel comfortable. However, the office is notorious for extremely long wait times, sometimes lasting several hours. While the clinical care is generally seen as excellent, the administrative experience—including scheduling and front desk communication—is a major source of frustration for many families.
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Bring plenty of snacks and activities for your child, as you should expect to spend several hours at the office for a full exam.
✓ What Works Well
✗ Areas to Improve
Great doctors, but be prepared to wait for hours.
Staff is rude, but the care is worth it.
Excellent with my child, but the office is a mess.