331 N Breiel Blvd, Middletown, Ohio, 45042
This practice has a very divided reputation. Many long-term patients love the doctors, particularly Dr. Small and Dr. Dandoy, for their thorough and compassionate care. However, there is a massive volume of complaints regarding the front office staff, who are frequently described as rude, unprofessional, and dismissive. Dismissals of patients for minor issues or policy disagreements have left many families feeling alienated.
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If you have a disagreement with the front desk, try to speak directly with the office manager immediately.
✓ What Works Well
✗ Areas to Improve
Doctors are great, but the staff is a nightmare.
They treat you like a number.
I've been a patient for years and was dismissed for no reason.