230 Baldwin Ave, Charlotte, North Carolina, 28204
The clinical team is widely praised for their skill and kindness with children. Parents feel their kids are in good hands, but the office operations are a mess. Long wait times and poor communication from the front desk are frequent complaints that frustrate parents.
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Doctors often provide personal contact info for post-op questions, which is a huge plus.
✓ What Works Well
✗ Areas to Improve
Doctors are amazing, office is not
Great care, but bring a book for the wait
Staff needs to respect parents' time