Chili Animal Care
Health & Medical · Veterinary

Chili Animal Care

3388 Chili Ave, #5397, Rochester, New York, 14624

Google Maps Updated: 13 May 2026
Authenticity Score: 62/100
About

Chili Animal Care has a long history, but recent corporate takeovers have led to significant dissatisfaction among long-time clients. While some still appreciate the care, many complain about high prices, poor customer service, and difficulty getting appointments. The facility is described as dated, and the loss of consistent, long-term staff has been a major point of contention.

Review Summary
20
Most Relevant
16
Newest
20
Highest
20
Lowest
Total Reviews Analyzed: 76
Performance Scores
Medical Expertise 60/100
Admin Efficiency 40/100
Pro Tip

Check their current hours and availability before heading over, as they have changed frequently.

Long-standing Practice
Corporate Ownership Concerns
Pros & Cons

✓ What Works Well

  • Some long-term staff are great
  • Compassionate end-of-life care
  • Convenient location

✗ Areas to Improve

  • High prices after corporate takeover
  • Poor customer service
  • Difficulty getting appointments
Frequently Asked Questions
  • Why are prices so high?
  • Are they accepting new patients?
  • Why is it hard to get an appointment?
User Feedback

They used to be the best.

It's all about the money now.

I miss the old staff.

Location Details
Street: 3388 Chili Ave, #5397
Neighborhood: Rochester
City: Rochester
State: New York
Postcode: 14624
Country: United States
Location
3388 Chili Ave #5397, Rochester, NY 14624
Quick Info
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