Food & Beverage · American Restaurant

Chili's Grill & Bar

590 Hartford Rd, #71, New Britain, Connecticut, 06053

Google Maps Updated: 15 May 2026
Authenticity Score: 65/100
About

Chili's is a staple for many, offering a consistent menu of American favorites. However, this specific location has received a significant number of negative reviews regarding service, cleanliness, and food quality. While some diners have had positive experiences, many others report long wait times, rude staff, and issues with order accuracy. It is a place that seems to struggle with consistency and management.

Our Review Process
20
Most Relevant
10
Newest
20
Highest rating
20
Lowest rating

We analyze 70 public reviews for Chili's Grill & Bar using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 68/100
Value for Money 70/100
Pro Tip

The 3-for-10.99 deal is a popular and affordable option.

Happy hour
Family-friendly
Pros & Cons

✓ What Works Well

  • Consistent menu
  • Good happy hour
  • Family-friendly

✗ Areas to Improve

  • Inconsistent service
  • Cleanliness issues
  • Occasional food quality problems
Frequently Asked Questions
  • Do they have a lunch special?
  • Is it good for groups?
  • What are the best drinks?
User Feedback

Food is hit or miss

Service needs improvement

Great happy hour

Location Details
Street: 590 Hartford Rd, #71
City: New Britain
State: Connecticut
Postcode: 06053
Country: United States
Location
590 Hartford Rd #71, New Britain, CT 06053
Quick Info
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