Chimney Heroes
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Chimney Heroes

831 NY-67, Building 45C, Ballston Spa, New York, 12020

Google Maps Updated: 20 May 2026
Authenticity Score: 79/100
About

Chimney Heroes is generally praised for its professional, knowledgeable, and friendly technicians. Many customers appreciate the clear communication, photo documentation, and punctuality. However, there is a segment of customers who feel the company has become overpriced and pushy with upselling, leading to a decline in satisfaction for some long-term clients. While the field work is often seen as high quality, the administrative and pricing side has drawn criticism.

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We analyze 76 public reviews for Chimney Heroes using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Professionalism 80/100
Communication 65/100
Pro Tip

Get a second opinion if you are quoted for expensive repairs, as some customers have found cheaper alternatives.

Photo documentation provided
Annual maintenance plans
Pros & Cons

✓ What Works Well

  • Professional and knowledgeable technicians
  • Clear photo documentation of findings
  • Punctual and friendly service

✗ Areas to Improve

  • Perceived as overpriced compared to competitors
  • Aggressive upselling tactics
  • Difficulty reaching office staff for scheduling
Frequently Asked Questions
  • Why is the annual inspection fee so high?
  • Are the recommended repairs actually necessary?
  • How do I get a hold of someone for scheduling?
User Feedback

Great work, but the price is a bit steep.

Technicians are spot on, but the office is hard to reach.

They try to upsell you on everything.