Chimney Heroes
831 NY-67, Building 45C, Ballston Spa, New York, 12020
Chimney Heroes is generally praised for its professional, knowledgeable, and friendly technicians. Many customers appreciate the clear communication, photo documentation, and punctuality. However, there is a segment of customers who feel the company has become overpriced and pushy with upselling, leading to a decline in satisfaction for some long-term clients. While the field work is often seen as high quality, the administrative and pricing side has drawn criticism.
We analyze 76 public reviews for Chimney Heroes using our data models and filter out spam to highlight only authentic feedback.
Get a second opinion if you are quoted for expensive repairs, as some customers have found cheaper alternatives.
✓ What Works Well
- Professional and knowledgeable technicians
- Clear photo documentation of findings
- Punctual and friendly service
✗ Areas to Improve
- Perceived as overpriced compared to competitors
- Aggressive upselling tactics
- Difficulty reaching office staff for scheduling
- Why is the annual inspection fee so high?
- Are the recommended repairs actually necessary?
- How do I get a hold of someone for scheduling?
Great work, but the price is a bit steep.
Technicians are spot on, but the office is hard to reach.
They try to upsell you on everything.
- Category Home Services
- City Ballston Spa
- State New York
- Postcode 12020
- Country United States
