China Gourmet
245-15 Francis Lewis Blvd, New York, New York, 11422
Customers are deeply frustrated with the declining quality of food and poor service. Many reviews mention stale, over-fried, or unappealing dishes that feel like they have been sitting out too long. The staff is frequently described as rude, dismissive, and unprofessional, with several reports of incorrect orders and billing disputes. While a few patrons still enjoy the convenience, the overall sentiment is overwhelmingly negative. It is clear that the community feels the establishment has lost its way.
We analyze 68 public reviews for China Gourmet using our data models and filter out spam to highlight only authentic feedback.
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✓ What Works Well
- Fast preparation times
- Large portion sizes
- Some dishes are served hot
✗ Areas to Improve
- Rude and aggressive staff
- Food quality is inconsistent and often stale
- Frequent order errors and billing issues
- Is this place under new management?
- Why is the customer service so poor?
- Are the ingredients fresh?
Food often tastes like it was reheated or old
Staff is frequently disrespectful to customers
Billing discrepancies are a major concern
- Category Food & Beverage
- Neighborhood Rosedale
- City New York
- State New York
- Postcode 11422
- Country United States
