Chip Ott - State Farm Insurance Agent
Financial Services · State Farm Insurance

Chip Ott - State Farm Insurance Agent

164 Main St, second floor, Chatham, New Jersey, 07928

Google Maps Updated: 14 May 2026
Authenticity Score: 82/100
About

The agency is widely praised for its professional, efficient, and caring staff, with agents like Donna, Liz, and Alana receiving frequent positive mentions. Clients appreciate the personalized service and the agency's ability to handle claims and policy updates smoothly. However, there are some reports of significant administrative errors and communication issues, suggesting that service quality can be inconsistent.

Our Review Process
20
Most Relevant
19
Newest
20
Highest
20
Lowest

We analyze 79 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Process Efficiency 80/100
Staff Helpfulness 85/100
Pro Tip

Double-check all policy details and documents to ensure accuracy and avoid potential issues.

Strong client advocacy
Personalized service
Pros & Cons

✓ What Works Well

  • Professional and efficient staff
  • Personalized service
  • Helpful with claims

✗ Areas to Improve

  • Reports of administrative errors
  • Communication issues
  • Inconsistent service quality
Frequently Asked Questions
  • How do I update my policy?
  • Why is my rate changing?
User Feedback

Donna is exceptional and very helpful.

Great service, but watch out for errors.

Very responsive and caring staff.

Location Details
Street: 164 Main St, second floor
City: Chatham
State: New Jersey
Postcode: 07928
Country: United States
Location
164 Main St second floor, Chatham, NJ 07928
Quick Info
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