Food & Beverage · Mexican Grill
Chipotle Mexican Grill
1674 E 9 Mile Rd, Pensacola, Florida, 32514
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Updated: 18 May 2026
Authenticity Score: 72/100
About
This Chipotle location is frequently criticized for small portion sizes, inconsistent food quality, and poor service. Many customers report long waits, missing items in mobile orders, and a lack of cleanliness. While some have had good experiences, the overall sentiment is quite negative.
Our Review Process
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20
Highest rating
20
Lowest rating
We analyze 72 public reviews for Chipotle Mexican Grill using our data models and filter out spam to highlight only authentic feedback.
Performance Scores
Food Taste
60/100
Value for Money
40/100
Pro Tip
Order in person to ensure you get the portion sizes you expect.
High frequency of order errors
Inconsistent cleanliness
Pros & Cons
✓ What Works Well
- Fresh ingredients when available
- Good flavor profile
- Fast service during off-peak hours
✗ Areas to Improve
- Small portion sizes
- Inconsistent food quality
- Poor customer service
Frequently Asked Questions
- Why are portions so small?
- Why is the food cold?
- Why is the order always missing items?
User Feedback
Needs better management
Portion control is a major issue
Avoid mobile orders if possible
Quick Info
- Category Food & Beverage
- Neighborhood Pensacola
- City Pensacola
- State Florida
- Postcode 32514
- Country United States
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