Food & Beverage · Mexican Grill

Chipotle Mexican Grill

610 James M Campbell Blvd S, Columbia, Tennessee, 38401

Google Maps Updated: 17 May 2026
Authenticity Score: 68/100
About

This Chipotle location is widely criticized for poor customer service, rude staff, and inconsistent food quality. Many customers report cold food, long wait times, and order errors. It is a location that many locals avoid due to these recurring issues.

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We analyze 74 public reviews for Chipotle Mexican Grill using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 45/100
Value for Money 45/100
Pro Tip

Check your order before leaving the store.

Mexican Grill
Fast Casual
Pros & Cons

✓ What Works Well

  • Convenient location
  • Some menu items are good
  • Fast when it works

✗ Areas to Improve

  • Rude staff
  • Cold food
  • Poor order accuracy
Frequently Asked Questions
  • Why is the service so bad?
  • Is the food ever fresh?
  • Are they ever fully staffed?
User Feedback

Avoid this location

Management needs to step up

Consistently disappointing