Food & Beverage · Fast Casual

Chipotle Mexican Grill

1527 E Innes St, Salisbury, North Carolina, 28144

Google Maps Updated: 18 May 2026
Authenticity Score: 60/100
About

This Chipotle location is highly polarizing, with many customers reporting significant issues regarding cleanliness, food quality, and customer service. While some visitors have had positive experiences, the recurring complaints about dirty dining areas, poor management, and inconsistent food preparation make it a risky choice for many. It is often cited as a location that needs serious operational improvements.

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We analyze 72 public reviews for Chipotle Mexican Grill using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 50/100
Value for Money 45/100
Pro Tip

Check the dining area before ordering to ensure it meets your cleanliness standards.

Mobile ordering
Delivery available
Pros & Cons

✓ What Works Well

  • Fresh ingredients when prepared correctly
  • Some friendly staff members
  • Convenient location

✗ Areas to Improve

  • Poor cleanliness and hygiene
  • Inconsistent food quality and portion sizes
  • Unprofessional management
Frequently Asked Questions
  • Why is the dining area so dirty?
  • Are the portions always this small?
  • Why is the service so slow?
User Feedback

Cleanliness is a major concern.

Food quality is hit or miss.

Management needs to address staff behavior.