Food & Beverage · Fast Casual Mexican

Chipotle Mexican Grill

83 Vervalen St, Closter, New Jersey, 07624

Google Maps Updated: 18 May 2026
Authenticity Score: 65/100
About

The Chipotle in Closter has received significant negative feedback regarding portion sizes, cleanliness, and customer service. Many reviewers express frustration over inconsistent food quality, long wait times, and perceived rudeness from staff. While some customers still have positive experiences, the overall sentiment is quite low, with many long-time patrons stating they will not return. It is a location that appears to be struggling with consistency and management issues.

Our Review Process
20
Most Relevant
15
Newest
20
Highest rating
20
Lowest rating

We analyze 75 public reviews for Chipotle Mexican Grill using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 55/100
Value for Money 50/100
Pro Tip

Order in-person rather than online to ensure you get better portion control.

Fast casual
Chain restaurant
Pros & Cons

✓ What Works Well

  • Convenient location
  • Fast service (when it works)
  • Consistent menu

✗ Areas to Improve

  • Small portion sizes
  • Cleanliness issues
  • Poor customer service
Frequently Asked Questions
  • Why are the portions so small?
  • Is the dining room clean?
  • Why is the service so slow?
User Feedback

Portions have become very stingy.

The restaurant is often dirty.

Service is frequently rude.