Food & Beverage · Fast Casual Mexican

Chipotle Mexican Grill

283 Washington St, Boston, Massachusetts, 02108

Google Maps Updated: 15 May 2026
Authenticity Score: 85/100
About

Customers are deeply frustrated with this location. Common complaints include tiny portion sizes, rude staff, and poor cleanliness. Many feel the service is dismissive and the atmosphere is chaotic. While some enjoy the food taste, the overall experience is often described as a letdown. It seems like a spot to avoid if you want a decent meal without the headache.

Our Review Process
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Most Relevant
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Newest
20
Highest rating
20
Lowest rating

We analyze 75 public reviews for Chipotle Mexican Grill using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 65/100
Value for Money 40/100
Pro Tip

Check your receipt for the bathroom code before you leave the counter.

Inconsistent portions
High traffic area
Pros & Cons

✓ What Works Well

  • Good food taste
  • Central location
  • Some staff can be helpful

✗ Areas to Improve

  • Small portion sizes
  • Rude and unprofessional staff
  • Poor cleanliness
Frequently Asked Questions
  • Why are the portions so small?
  • Is the staff always this rude?
User Feedback

Portions are getting smaller every visit

Staff needs better training

Cleanliness is a major issue

Location Details
Street: 283 Washington St
Neighborhood: Downtown Crossing
City: Boston
State: Massachusetts
Postcode: 02108
Country: United States
Location
283 Washington St, Boston, MA 02108
Quick Info
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