Food & Beverage · Fast Casual Mexican

Chipotle Mexican Grill

658 State St, Madison, Wisconsin, 53703

Google Maps Updated: 16 May 2026
Authenticity Score: 45/100
About

This Chipotle location is struggling with significant consistency and hygiene issues. While some customers enjoy the convenience, many report raw rice, skimpy portions, and a dirty environment. Staff behavior is a frequent point of contention, with many reviews citing rude service and poor handling of mobile orders. It is a polarizing spot where the experience depends heavily on the shift, but recent feedback suggests a downward trend in quality.

Our Review Process
20
Most Relevant
18
Newest
20
Highest
20
Lowest

We analyze 78 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.

Performance Scores
Food Taste 40/100
Value for Money 35/100
Pro Tip

Check your bag before leaving; missing items are common at this location.

High Traffic
Inconsistent Quality
Pros & Cons

✓ What Works Well

  • Convenient location
  • Fast service when not busy
  • Consistent menu

✗ Areas to Improve

  • Dirty environment
  • Inconsistent portion sizes
  • Rude staff
Frequently Asked Questions
  • Why are portions so small?
  • Is the rice cooked properly?
  • Why is the line so slow?
User Feedback

Rice is often undercooked

Staff needs better training

Hygiene is a major concern

Location Details
Street: 658 State St
Neighborhood: Downtown
City: Madison
State: Wisconsin
Postcode: 53703
Country: United States
Location
658 State St, Madison, WI 53703
Quick Info
Advertisement
📢
Your Ad Here
Reach thousands of
readers daily.