CHKD Health Center
Health & Medical · Pediatric Urgent Care

CHKD Health Center

680 Oyster Point Rd, Newport News, Virginia, 23606

Google Maps Updated: 19 May 2026
Authenticity Score: 70/100
About

This pediatric urgent care center receives highly mixed reviews. While many parents praise the kind and efficient staff, there are serious concerns about long wait times, lack of triage for sick children, and occasional dismissive or rude behavior from providers. Some parents feel the care is not thorough enough, leading to misdiagnoses or unnecessary stress.

Our Review Process
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Highest rating
20
Lowest rating

We analyze 80 public reviews for CHKD Health Center using our data models and filter out spam to highlight only authentic feedback.

Performance Scores
Medical Expertise 65/100
Admin Efficiency 40/100
Pro Tip

If your child is in respiratory distress, do not wait in the lobby; alert the staff immediately.

Care: Variable
Wait Time: Often long
Pros & Cons

✓ What Works Well

  • Kind and efficient staff
  • Convenient online scheduling
  • Clean and modern facility

✗ Areas to Improve

  • Extremely long wait times
  • Lack of triage for sick children
  • Inconsistent care quality
Frequently Asked Questions
  • How long is the wait?
  • Do you take walk-ins?
  • Can you do X-rays?
User Feedback

Great care, but wait times are awful

Staff needs to be more attentive

Hit-or-miss experience