CHOICE Pain & Rehabilitation Center
15200 Shady Grove Rd, Suite 320, Rockville, Maryland, 20850
This practice has undergone a significant transition to a concierge model, which has left many long-term patients feeling abandoned and frustrated. While the doctors are generally well-regarded for their medical expertise, the lack of communication regarding this change and the high membership fees have caused a lot of resentment. It's a practice that is now catering to a very specific, affluent demographic.
We analyze 75 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
If you are not planning to join the concierge practice, start looking for a new primary care doctor immediately.
✓ What Works Well
- Knowledgeable and caring doctors
- Personalized care
- Accessible
✗ Areas to Improve
- High annual membership fees
- Poor communication about changes
- Rude and unprofessional staff
- Why do I have to pay a membership fee?
- How do I get my records?
Great doctor, but the concierge model is a money grab.
They didn't give proper notice about the change.
I feel abandoned after 10 years.
- Category Health & Medical
- City Rockville
- State Maryland
- Postcode 20850
- Country United States
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