CHOP Pediatric Primary Care, Newtown
104 Pheasant Run, Newtown, Pennsylvania, 18940
This practice is polarizing. While many parents love the doctors and the quality of care, there is a loud chorus of complaints regarding administrative failures, difficulty getting sick appointments, and long wait times. The office is often described as overwhelmed, leading to a feeling of being 'just a number.' For families with medically complex children, the lack of responsiveness can be a major source of stress.
We analyze 72 Google Maps public reviews (Most relevant, Newest, Highest rating, Lowest rating) from every angle to find the real story so you know exactly what to expect. We use Artificial Intelligence to analyze these reviews and filter out spam to highlight only authentic feedback.
Book well visits months in advance, and use the patient portal for non-urgent communication to avoid phone queues.
✓ What Works Well
- Highly rated doctors
- Excellent patient portal
- Thorough medical care
✗ Areas to Improve
- Difficult to get sick appointments
- Long phone wait times
- Impersonal administrative experience
- Why can't I get a same-day sick visit?
- Is the office understaffed?
Doctors are great, but the office management is a disaster.
Impossible to get a human on the phone.
Great care, but you have to fight for an appointment.
- Category Health & Medical
- City Newtown
- State Pennsylvania
- Postcode 18940
- Country United States
readers daily.